Frequently Asked Questions
How do I place an order?
You can either give us a call at 813.402.2957 or email us directly with your order information.
What is the average turnaround time for your products?
Apparel is typically seven business days while most other items are about a 5 business day production plus shipping.
What is the difference between screen printing and embroidery?
Screen printing is the popular decorating method for our products including t-shirts while embroidery is usually reserved for polo and woven shirts.
I don’t see a product on your website, does that mean that you do not carry it?
Our website is constantly being updated with new products every day, if you do not see a specific product please contact us directly and we will help you.
Do you offer rush services?
We do have several items that can be turned around as quickly as 24 hours, however, please send us an email or give us a call for further information regarding a specific product.
Can we pick up our order?
Items are not printed at our office and are shipped directly from the manufacturer so personal pickup is not allowed.
I only have my logo in a jpeg, can I send that to you?
To print your logo on items, we would need your it to be in vector art – either eps or ai format. If you do not have this, we can redraw the logo for a fee.
I have a very small business and limited budget, would I still be able to place an order?
Of course! We have a number of items that have fairly low minimums and we pride ourselves on working with any budget.
I have a tradeshow in London, are you able to ship outside of the United States?
Yes we can, with clients in multiple locations we can ship anywhere in the world.
I have an idea for a custom product, can you help?
Yes, with manufacturers around the globe, depending on the design and type of product we can provide you with a custom item though there is a longer turnaround time than usual.